Tuesday, December 4, 2012

Turn, turn, turn

I spent the good part of a morning this week raking up the leaves in my yard. It’s no simple matter, with a 60-year-old pecan tree and equally old oak shedding their foliage everywhere. My neighbors’ trees contributed substantially to the job, adding a colorful and crunchy layer across my lawn.

I didn’t mind the work all that much. The weather was nice and my cats helped out by chasing the rake and errant leaves that I’d stirred up. But every once in a while, a breeze would come along, sending a fresh shower of leaves down on my head. The futility of the task made me think of that old “New Yorker” cartoon by John Jonik of the guy shoveling snow inside a snow globe.  There’s nothing to do but take a deep breath and keep going. To everything there is a season, right?

Upon reflection later that day, I realized the work was not all that different from my marketing job—not in the sense that it’s a futile and seemingly endless task (though my inbox would support this notion), but that planning and implementation isn’t linear. It’s cyclical and ongoing, just like my yard maintenance.  

“Strategy is more circular than most people view it. In fact, the upward spiral might actually be the best metaphor,” says John Jantsch , author of Duct Tape Marketing. Once you plan, execute, and evaluate, he explains, you build on the past to move forward into the future—and start the process all over again.

For example, “if the media wasn't interested in your news, look for a different angle or different publication. If lack of understanding was a problem, refine your messages. If the wrong people read your news, re-examine your distribution methods,” says Ted Skinner, vice president of PR Products at PR Newswire. Figure out what didn’t work, then adjust and refine it for the next iteration.

A simple Google search for “marketing cycle” will show you countless variations on this concept. At their essence, though, most are a circle that starts with planning, moves to execution, flows to analysis, and shifts back to planning. Around and around.

This same circular concept can be applied to our education at The Mayborn. Many scholarly articles point to an idea called Kolb’s Experiential Learning Cycle, which is an academic theory that boils down to this: we do something, we reflect on the experience and make some generalizations about it, then we look for opportunities to try out what we’ve learned. Execute, analyze, plan…then execute again. Sound familiar?

It’s something to think about as we wrap up this semester. We can consider the class a linear journey, with a beginning in early September, a passage through points on a syllabus, and a final project submitted in the last week. A pile of leaves, neatly raked and bagged. Or we can consider this a building phase in our evolutionary spiral upwards. What did we gain from the experiences and how can that knowledge be applied elsewhere? Can the leaves be mulched to insulate my plants against the coming cold? Or should I compost them into an organic humus that will enrich spring planting?

Though we might call it the end, it’s really a demarcation: the transition to the next phase. Time to evaluate, reflect, and extract the value—applying it to whatever comes next.